Returns & Exchanges

We will always do our best to look after you, including honoring your rights under The Fair Trading Act and we respectfully ask that our clients do the same.

We are happy to accept any change of mind returns if we are advised of your wishing to do so within 2 days of receipt of the goods and that that their return is immediate, allowing for any shipping times. 

Any return shipping costs bared by Sugar Trading will be deducted from the buyers exchange, refund or credit amount, and this includes anything the buyer originally received free shipping for at the time of purchase. 

Please talk to us if you are unsure about your choice before making a purchase. Like any relationship respect and communication is key.

All items sold at a reduced sale price are for final sale only. 

In the unfortunate case your purchase arrives damaged or defective please refer to our Returns Policy for more information.