Shipping

Shipping Cost Queries

Shipping is calculated for you at check out once you enter your delivery address and although we always do our utmost to provide you with a cost effective freight rate which considers both the size of the product you have selected and your shipping destination, we have a highly varied product range and sometimes the system may not get it right.

We do not mark up our freight charges, so if you seem to have fallen through the fair and reasonable gap, or the shipping rate calculated for you at check out just appears to be incorrect please contact us to check it out for you. 

We are always happy to combine shipping to maximise your value for money from any minimum charges applied to large items by the freight companies and this should be reflected in the freight charge calculated for you at checkout. 

Please note shipping of large items can take up to 2 weeks. 

Pick Up In Store

When you check out you can opt to pick up your purchases in store, but please note if you are not offered a pick up option the items in your cart will be shipped direct to you from our wholesale partner free of charge regardless of where you live.

Pre -Orders

If you are keen to snap up something prior to its arrival, please note with many of our items being imported the exact delivery date is hard to predict. We do only open up pre-order sales at a maximum of 6 weeks prior to its estimated availability and it will be shipped to you as soon as its located and checked.  Please contact us if you would like more information or certainty of timing around this process.